About Us

Ricoh Business Booster & Ricoh Commercial Printing Business

FAQs

What is Ricoh Business Booster?

Ricoh Business Booster is a unique business development program designed exclusively for Ricoh Commercial Printing Business customers. The goal of this program is to help you strengthen your operations, broaden your revenue streams and stay ahead of the curve as our industry evolves at a rapid pace.


Why was the program created?

Business owners are busy people and the print industry is demanding. We created this value-add program because we found our customers often have little time or resources to focus on business development.


What does Ricoh Business Booster provide with membership?

A plethora of resources are unlocked with your membership. Expert advice is provided through access to industry and business related articles and white papers, production-ready files showcasing many creative applications specific to Ricoh hardware, and recurring no-fee educational events. A sample of information available with membership includes:


Why do I need to create/update my My Account?

Having the most accurate and complete information within “My Account” enables us to provide you with the most recent and relevant content available. Furthermore, confirming your contact information (email, address, phone) will ensure that you don’t miss out on events, special offers and promotions that are exclusive for Ricoh Business Booster members.


How will the information provided in My Account be used or shared?

The information provided is strictly used to ensure a robust experience with this website and the Ricoh Business Booster program. Your information is not shared with third-parties unless critical for the fulfillment of special offers. Your information will never be sold to third-parties for purposes of solicitation or sales.


How do I update information in My Account?

We appreciate any updates and encourage them when you add Ricoh hardware, software and services to your shop. Providing updates is easy. Simply hit “Edit” and that specific section of My Account will become “live” and you’ll see form fields where you can type in updates. Then hit “Update Account” and the pop-up window will close and you will see your page has updated information. (Please note that you may have to refresh the page, depending on your system/browser.) If you encounter any difficulties, please email info@ricohbusinessbooster.com and we will either troubleshoot, or make the updates on your behalf.


Where does your content come from?

Our content is developed by a variety of well-respected industry sources, such as Keypoint Intelligence – InfoTrends, NAPCO Research, Subject-matter experts from Ricoh Commercial Printing Business and Square Root Creative (for design and marketing expertise).


Who can register for the site?

Ricoh Commercial Printing Business customers, dealers and Ricoh employees.


Is there a fee associated with registration?

There is no fee to use Ricoh Business Booster resources. This is a value-added benefit provided free-of-charge to all current Ricoh Commercial Printing Business customers.


How do I register?

Click here to begin the registration process. Please have a serial number from your Ricoh hardware available, as that is required information to activate your registration. It will take approximately 3-4 minutes, however, we strongly recommend you complete the information requested in My Account once you are logged in as soon as possible to benefit from the full resources and capabilities of the website.



Where do I find my serial number?

The serial number is located on the back of your machine.


I am trying to register but an error message notes I have an invalid serial number. What is the problem?

If you cannot locate the Ricoh serial number on the back of your machine, please email us at info@ricohbusinessbooster.com and include the model number in your message. Someone will contact you within 24-48 hours to provide assistance.


I am a Ricoh Commercial Printing Business customer, but do not own hardware. Can I still register if I have purchased Ricoh Software or a Workflow Offering?

Yes, all Ricoh Commercial Printing Business customers are eligible. For non-hardware owners we need to provide a special code to enable registration. Please email us at info@ricohbusinessbooster.com and in your message, include the software and/or workflow offering you currently license. Someone will contact you within 24-48 hours to provide alternate registration instructions.


Do I have to register to download the site’s contents, such as articles, white papers and print sample files?

Yes, licensing agreements with our partners prohibit us from making this content public.


I don’t lease my machine through Ricoh but rather through a Ricoh, Savin or Lanier dealer. Can I still register?

Yes, these are Ricoh Commercial Printing Business products and you are eligible to register for the program, access the website and use the resources available, including participating in webinars and the Ricoh Roundtable events.


I am having technical difficulties downloading files. Who do I contact for help?

First, make sure you are logged in. If you are still having trouble, email us at info@ricohbusinessbooster.com and give a brief description of your difficulties. We will contact you with a solution.


Can I use the videos and print samples from the site in my own marketing?

Yes, this is one of the benefits of the program and we encourage you to download and use them in any, and all, of your own marketing promotions.


I am not a Ricoh Commercial Printing customer, but am interested in speaking with a sales rep. Who do I contact?

You can call our Sales Support team at 1-877-646-3677.


I am a Ricoh Commercial Printing customer and have a question about my account and/or equipment. Who should I contact?

You should contact your Sales Rep or PPSE directly.


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