Our program provides a large array of resources and allows you to grow at your own pace.

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Have a question? Scroll through our Frequently Asked Questions to find the answer, or learn more about the Ricoh Business Booster site, program, Premium Services and how to register. If you have additional questions, use the contact us form here or email us directly at

What is Ricoh Business Booster?

The program consists of a robust continually updated website where Ricoh Production Print customers gain access to business tips, strategies and whitepapers from industry experts and marketing materials. Expert one-on-one guidance is also available through our Premium Services.

Why was the program created?

Business owners are busy people and the print industry is demanding. We created this value-add program because we found our customers often have little time or resources to focus on business development.

Where does your content come from?

Our content comes from a variety of sources including the California Polytechnic State University, InfoTrends, Ricoh Production Print experts and the Ricoh Design Works team.

Who can register for the site?

Ricoh Commercial & Industrial Print customers.

Is there a fee associated with registration?

No. Unlimited site usage is an added value and benefit of being a Ricoh Production Print customer.

Please note, however, there are fees for the Premium Services.

How do I register?

Simply fill out our registration form here. To complete the form, you’ll need the serial number from your Production Print system.

Where do I find my serial number?

The serial number is located on the back of your machine.

I am trying to register but an error message notes I have an invalid serial number. What is the problem?

You have to use the Ricoh serial number on the back of your machine. If you cannot find this number, email us at and we will help find the number.

Do I have to register to download the site’s contents, files and whitepapers?

Yes, licensing agreements with our partners prohibit us from making this content public.

I don’t lease my machine through Ricoh but rather through a Ricoh, Savin or Lanier dealer. Can I still register?

Yes – these are Ricoh Production products and you are eligible to register for the site.

I am having technical difficulties downloading files. Who do I contact for help?

First, make sure you are logged in. If you are still having trouble, email us at and give a brief description of your difficulties. We will contact you with a solution.

Can I use the videos and print samples from the site in my own marketing?

Yes, this is one of the benefits of the program and we encourage you to download and use them in any and all of your own marketing promotions.

How do I customize a print sample?

Please note not all of the print samples collected on the site are customizable, but there is a large selection of samples that can be printed with your logo and contact information. Go to the Print Samples page here and use the drop down menu at the top of the page to view customizable print samples. Follow the instructions on the page to customize and print.

What are the Premium Services?

These are tailored, one-on-one engagements where Ricoh experts provide guidance in three key print business areas – business development, training development and technical development.  View the services here.

How much do Premium Services cost?

Cost depends on which engagement you choose.

I’m interested in a Premium Service. Who do I speak to?

You can email us at Tell us where your shop is located and what service or services you are interested in. We will relay the information to the proper consultant, who will contact you directly within the week.

Do you have Premium Services specifically for in-plants?

We have a number of services that are appropriate for in-plants. If you are interested in learning more, email us at and a consultant will contact you within the week.

I am not a Ricoh Production Print customer but am interested in speaking with a sales rep. Who do I contact?

You can call our Sales Support team at 1-877-646-3677.

I am a Ricoh Production Print customer and have a question about my account and/or equipment. Who should I contact?

You should contact your Sales Rep or PPSE directly.